Transportation Tech EditorTIPPING IS NOT A CITY IN CHINAEvery year I must visit my optometrist. It is no big deal. The results are always the same. One must simply follow the doctor’s orders…3 min read·Apr 13, 2024----
Transportation Tech EditorLoyalty Above Talent and The Consequence of BetrayalTwo simple statements. Firstly, nobody owns a client. Secondly nobody owns an employee.5 min read·Apr 5, 2024----
Transportation Tech EditorDrivers Can’t Be ChoosersSince the day after I graduated high school I have been in the limousine industry. All parts, all levels, all positions. The first lesson I…6 min read·Mar 22, 2024----
Transportation Tech EditorWhen in doubt don’t.You ever think how good the electric company has it. Think about it. You apply for service. They check your credit, if you pass, they turn…5 min read·Mar 16, 2024----
Transportation Tech EditorGRAND THEFT AUTOI have been servicing a larger mid-size operation. Been with them easily close to 20 years. During the pandemic they went through a fair…4 min read·Mar 9, 2024----
Transportation Tech EditorCracks in the FoundationIf you recall, some time ago I told you the story of Michigan Matt. Michigan Matt, who had the propensity to lose things has been one of my…6 min read·Aug 31, 2022----
Transportation Tech EditorThe Dispatcher DilemmaIn our industry’s previous life, the dispatcher played a very key role in the operation of one’s company. Although a large degree of their…3 min read·Aug 31, 2022----
Transportation Tech EditorUnderstanding Expanding by Dropping Your BrandingEarlier this year I posted a 3-part piece on Appnology. It was a concept where the industry working together could create an…5 min read·Aug 31, 2022----
Transportation Tech EditorCrisis ManagementIn any given service industry performance or endeavor, one is only as good as their last mistake. In any company crisis or disaster, a…4 min read·Aug 21, 2022--7--7
Transportation Tech EditorWow, I never thought of it that way. Part 3 of 3As previously discussed, cross training staff has numerous operational advantages. It breaks up monotony, offers schedule flexibility, and…6 min read·Jun 24, 2022----