Transportation Tech EditorMY FAITH IN HUMANITY HAS BEEN RESTOREDSomewhere along the way someone, somewhere dropped, or should I say lowered the bar. The industry’s priorities appeared to have been…Jul 14Jul 14
Transportation Tech EditorTIPPING IS NOT A CITY IN CHINAEvery year I must visit my optometrist. It is no big deal. The results are always the same. One must simply follow the doctor’s orders…Apr 13Apr 13
Transportation Tech EditorLoyalty Above Talent and The Consequence of BetrayalTwo simple statements. Firstly, nobody owns a client. Secondly nobody owns an employee.Apr 5Apr 5
Transportation Tech EditorDrivers Can’t Be ChoosersSince the day after I graduated high school I have been in the limousine industry. All parts, all levels, all positions. The first lesson I…Mar 22Mar 22
Transportation Tech EditorWhen in doubt don’t.You ever think how good the electric company has it. Think about it. You apply for service. They check your credit, if you pass, they turn…Mar 16Mar 16
Transportation Tech EditorGRAND THEFT AUTOI have been servicing a larger mid-size operation. Been with them easily close to 20 years. During the pandemic they went through a fair…Mar 9Mar 9
Transportation Tech EditorCracks in the FoundationIf you recall, some time ago I told you the story of Michigan Matt. Michigan Matt, who had the propensity to lose things has been one of my…Aug 31, 2022Aug 31, 2022
Transportation Tech EditorThe Dispatcher DilemmaIn our industry’s previous life, the dispatcher played a very key role in the operation of one’s company. Although a large degree of their…Aug 31, 2022Aug 31, 2022
Transportation Tech EditorUnderstanding Expanding by Dropping Your BrandingEarlier this year I posted a 3-part piece on Appnology. It was a concept where the industry working together could create an…Aug 31, 2022Aug 31, 2022
Transportation Tech EditorCrisis ManagementIn any given service industry performance or endeavor, one is only as good as their last mistake. In any company crisis or disaster, a…Aug 21, 20227Aug 21, 20227
