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Transportation Tech Editor
Transportation Tech Editor

101 Followers

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Aug 31, 2022

Cracks in the Foundation

If you recall, some time ago I told you the story of Michigan Matt. Michigan Matt, who had the propensity to lose things has been one of my primary senior dispatchers for some time. Now firstly I must confess, his real name is Massachusetts Mickey. He did not want me…

6 min read

Cracks in the Foundation
Cracks in the Foundation

6 min read


Aug 31, 2022

The Dispatcher Dilemma

In our industry’s previous life, the dispatcher played a very key role in the operation of one’s company. Although a large degree of their authority and actions may have been symbolic and attitudinally based, they nevertheless kept the train on the track and running on time.

3 min read

The Dispatcher Dilemma
The Dispatcher Dilemma

3 min read


Aug 31, 2022

Understanding Expanding by Dropping Your Branding

Earlier this year I posted a 3-part piece on Appnology. It was a concept where the industry working together could create an all-encompassing app to eliminate some specific rivals. The gist was simple. We are their backbone and what the industry giveth, this industry can taketh away.

5 min read

Understanding Expanding by Dropping Your Branding
Understanding Expanding by Dropping Your Branding

5 min read


Aug 21, 2022

Crisis Management

In any given service industry performance or endeavor, one is only as good as their last mistake. In any company crisis or disaster, a similar dynamic applies.

4 min read

Crisis Management
Crisis Management

4 min read


Jun 24, 2022

Wow, I never thought of it that way. Part 3 of 3

As previously discussed, cross training staff has numerous operational advantages. It breaks up monotony, offers schedule flexibility, and other little things. The chain of command, bureaucracy, or hierarchy of many companies are the same. Dispatch is understaffed, overworked, and in a constant battle of supply…

6 min read

Wow, I never thought of it that way. Part 3 of 3
Wow, I never thought of it that way. Part 3 of 3

6 min read


Jun 18, 2022

Wow, I never thought of it that way. Part 2 of 3

The idea or concept started to take form with odd, unique operational practices and tricks I picked up over the years. One of my all-time favorites was FedEx and the flying spares.

6 min read

Wow, I never thought of it that way. Part 2 of 3
Wow, I never thought of it that way. Part 2 of 3

6 min read


Jun 11, 2022

Wow, I never thought of it that way. Part 1 of 3

One of the concepts that always fascinates me are when I learn simple solutions to complex problems. I often wonder, maybe wish, why can’t I reverse engineer the idea and perhaps get two solutions for the price of one problem? …

Limo Service

5 min read

Wow, I never thought of it that way. Part 1 of 3
Wow, I never thought of it that way. Part 1 of 3
Limo Service

5 min read


Jun 4, 2022

WHO’S MINDING THE STORE

So as the story goes, upper management was given marching orders. He had to get rid of the girl. She had been with them for many years and knew the operation like the back of her hand. Although she was worth her weight in gold, she never hesitated reminding people…

4 min read

WHO’S MINDING THE STORE
WHO’S MINDING THE STORE

4 min read


May 28, 2022

THE DRIVER PSYCHE

The psyche or inner mind of the driver population always intrigues me. It isn’t that their impulsive or compulsive behavior is any different than your average human, but how it factors into a transportation provider. Case in point, a hit and run. Happens all the time. …

4 min read

THE DRIVER PSYCHE
THE DRIVER PSYCHE

4 min read


May 21, 2022

Birds of a Feather

Last week’s posting of Farmville brought out some very interesting angst and feedback. Before I get into specifics let me explain some of the theories that brought us here.

4 min read

Birds of a Feather
Birds of a Feather

4 min read

Transportation Tech Editor

Transportation Tech Editor

101 Followers

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